Love & Anarchy
17.–27.9.2026

When the ticket sales opens, Queu-It queuing system will be in use in the online store.

• The queue will activate at 13.00 when tickets go on sale.
• Your place in the queue is saved for the online session, so you can switch between different film pages without losing your place in the queue. 
• You can see your place in the queue in the Queu-It window.
• You won’t have to queue again if you want to buy tickets for multiple screenings using the ‘Add more items to basket’ button in the ticket shop.

Festival tickets go on sale in the online store in stages:

• Gala tickets: September 2 at 13:00
• Tickets for other screenings: September 4 at 13:00

Tickets can be purchased online through the film introduction pages:

1. Choose the film from the festival’s programme page
2. Click the shopping cart icon and the online store opens in a new window
3. Choose a ticket product from the list
   1. If you wish to purchase tickets to multiple screenings, click on the “Add other products to cart” button. You will be redirected to the programme page where you can add tickets to another screening into your cart.
4. Click on the “Checkout” button to proceed to the checkout to confirm your order. The ticket will arrive in your inbox within 15 minutes.

PLEASE NOTE: After you have added a ticket into your shopping cart it is reserved for you. You can add more tickets to the cart and onto the same transaction from the R&A website.

The serial card alone does not grant entry to a screening. Tickets to screenings must be redeemed before the screening begins. You don’t have to redeem all of the serial card ticket balance at once.

The serial card is a code that allows you to redeem a number of tickets to the festival. 

Redeeming tickets in the online store

1. Choose the film from the festival’s programme page
2. Click the shopping cart icon and the online store opens in a new window
3. Enter the serial card code in the field provided and click on the “Apply” button.
4. Select the 0€ product from the list

• If you wish to redeem tickets to multiple screenings, click on the “Add other products to cart” button. You will be redirected to the programme page where you can add tickets to another screening into your cart.

5. Click on the “Checkout” button to proceed to the checkout to confirm your order. The ticket will arrive in your inbox within 15 minutes.

At the ticket sales points, tickets can be redeemed by presenting the serial card QR- or alphanumeric code on your smart device or print.

Online store

• Regular and discounted serial cards on sale August 31 at 12:00. Buy a serial card: https://hiff.fi/en/serial-cards/
• Gala tickets on sale September 2 at 13:00
• Tickets for other screenings on sale September 4 at 13:00

Central Library Oodi pre-sales point, September 4–7:

• Gala tickets & regular and discounted serial cards on sale September 2 at 13:00
• Tickets for other screenings on sale September 4 at 13:00

Opening hours:
Wed, Sept. 2, 13–19
Fri, Sept. 4, 13–19
Sat,  Sept. 5, 12–17
Sun, Sept. 7, 12-17

Kino Engel & Kino Regina (September 4–17):

• Regular and discounted serial cards, gala and regular tickets on sale September 4

Tickets are sold at the theater’s box office according to the theater’s opening hours. The theaters open 30 minutes before the first screening of the day.

NOTE! Advance ticket sales at these theaters will not begin on September 4 at 13.00, but according to the theaters’ opening hours.

• REGULAR TICKET 14 €
• DISCOUNT TICKET (students, job seekers, 70+) 13 €
• VUOTALO SCREENING TICKET 11 €
• R&A JAZZ: FILM & CONCERT 25 €
• R&A JAZZ: CONCERT 12 €
• BRUNCH SCREENING TICKET 35 €
• GALA TICKET 17 €
• GALA TICKET, BOOTH (3 SEATS) 75 € 

Serial cards

• IHASTUS (inc. 3 tickets) 40 €
• HURMIO (inc. 6 tickets) 78 €
• PARATIISI (inc. 12 tickets) 144 €
• EUFORIA (inc. 20 tickets) 220 €

Discounted serial cards (students, job seekers, 70+):

• IHASTUS (inc. 3 tickets) 37,5 €
• HURMIO (inc. 6 tickets) 73 €
• PARATIISI (inc. 12 tickets) 134 €
• EUFORIA (inc. 20 tickets) 200 €

If you have purchased a discounted ticket or redeemed a screening ticket with a discounted serial card, please be prepared to present proof of discount eligibility on arrival to the screening.

Accepted proof of discount are:

• Job Seeker: The Job search situation view from the Job Market Finland (Työmarkkinatori) website.
• Students: a valid digital or physical student card, or a printed certificate of student status
• 70+: Photo identification (driver’s license, passport or photo ID card)

Separate wheelchair tickets are sold for accessible cinema theaters and can be purchased online and at the ticket sales points.

Wheelchair tickets are reserved for wheelchair users, as there are no seats in the designated wheelchair area. Therefore, wheelchair tickets will not be sold to other people, even if tickets remain available.

Assistant tickets can be redeemed free of charge by e-mailing liput@hiff.fi or at a ticket sales point. The assistant ticket must be redeemed before the screening begins. It is not possible to redeem an assistant ticket for sold-out screenings, unfortunately.

For more information on accessibility, please visit our website:
Accessibility
Accessibility to venues

You can add a 2 € donation for tickets and a 5 € donation for serial cards to your purchase at either the online shop or ticket sales points. The 2026 donations will support the work of The Finnish Association for Nature Conservation.

“One in nine species in Finland is at risk of extinction. The Finnish Association for Nature Conservation is the strongest advocate for nature and the leading defender of local wildlife from Hanko to Inari. Help us save a piece of Finnish nature.”

Online store

• Online banking credentials (Nordea, Osuuspankki, Danske Bank, Aktia, Säästöpankki, POP Pankki, S-pankki, Handelsbanken and Ålandsbanken)
• Visa- ja Mastercard-cards
• ePassi*

R&A ticket sales points

• Visa- ja Mastercard-cards
• ApplePay-application
• Edenred Virike -card*
• ePassi*
• Edenred- and Tyky-cultural benefits.*

We do not accept cash, the Edenred application or Smartum as payment methods.

*Serial cards and tickets purchased with a culture benefit are personal.

When paying with the culture benefit, please be prepared to provide proof of identity (driving licence, passport, photo ID).

In addition to the R&A online store, tickets can be purchased from the Festival Centre located in Bio Rex Lasipalatsi and from the ticket sales points located in different festival theatres.

Please note! Not all festival theatres have a R&A ticket sales point. For theatres that do not have a ticket sales point, you can purchase tickets in the online store or at a ticket sales point in other festival theatres.

Festival Centre: Bio Rex Lasipalatsi, Mannerheimintie 22–24

The festival centre is located in Bio Rex Lasipalatsi and is open September 17-27. Ticket sales & info point and space for lounging can be found in the 2nd floor foyer. The centre is open on weekdays 15-21 and weekends 11-21.

The festival centre is unfortunately not accessible. More information on accessibility can be found here: https://hiff.fi/en/accessibility-by-location/#bio-rex-lasipalatsi

Theatres with an R&A ticket sales point:

• Finnkino Kinopalatsi, Kaisaniemenkatu 2
• Savoy-theater, Kasarmikatu 46 48

The Finnkino Kinopalatsi ticket sales point is located by the Kaisaniemenkatu entrance and it opens 30 minutes before the first screening of the day and closes when the last screening begins. You can also buy merchandise at the ticket sales point.

Please note! The R&A festival tickets can’t be purchased at Finnkino Kinopalatsi ticket sales point located on the K1 floor.

The Savoy Theater ticket sales point is open:

• Fri, Sept 25 16.15-21 and 
• Sat, Sept 26 12-21

Ticket sales points at theater box offices

• Kino Regina (Central Library Oodi, 1. floor, Töölönlahdenkatu 4)
• Kino Engel (Sofiankatu 4)
• Cinema Orion (Eerikinkatu 15)

The ticket sales point at Kino Engel and Kino Regina begin 30 minutes before the first screening of the day and Cinema Orion 45 minutes. The ticket sales points close when the last screening of the day begins.

Theatres without ticket sales points

These theatres host R&A screenings, but there is no festival ticket sales point:

• Stoa (Turunlinnantie 1)
• WHS Teatteri Union (Siltavuorenranta 18)
• Finnkino Maxim (Pohjoisesplanadi 25-27) 
• Kino Töölö (Töölönkatu 51) 
• Vuotalo (Mosaiikkitori 2) 
• Puistokatu 4 (Puistokatu 4)
• Gilda (Mannerheimintie 22-24)

Tickets for the screenings in these theatres can be purchased in advance from the online store or from the ticket sales points in other theatres.

General terms

Please check your ticket order before payment. The screening tickets and serial cards are non-refundable. Screening tickets can be exchanged for 2€ fee. If you wish to exchange your ticket please contact liput@hiff.fi.
Donations made to The Finnish Association for Nature Conservation are non-refundable and non-exchangeable.

By buying a ticket or serial card to the festival you adhere to the festival’s safer space guidelines. Read more: Safer Space

Helsinki International Film Festival – Love & Anarchy reserves the right to make changes to the programme. Any updates will be announced on the festival website.

Tickets

• Paid and redeemed screening tickets are non-refundable.
• Screening tickets can be exchanged for a 2€ fee. Exchanges are subject to availability.
• If a screening gets cancelled, screening tickets on serial cards and individual screening tickets will be primarily refunded with a corresponding ticket product.

Serial cards

• IHASTUS, HURMIO, PARATIISI and EUFORIA Serial cards are valid only for the 2026 Love & Anarchy festival.
• Purchased serial cards are non-refundable and non-exchangeable.
• Serial cards cannot be used to redeem tickets for free screenings, special priced (tickets for gala screenings can be redeemed with an additional cost) or sold-out screenings.
• Any remaining balance on the serial card will not be refunded and cannot be transferred to other events of HIFF – Rakkautta & Anarkiaa ry.
• The serial card can be used by more than one person (Exception: serial cards paid with cultural benefits are personal and may not be shared.)
• The serial card does not directly entitle the holder admission to films; tickets for the desired screening must be redeemed before the start of the screening in the online store or ticket sales points.
• It is not necessary to redeem all tickets on the serial card at once.

Discounted Serial Cards

The general and serial card terms apply also to discount serial cards. In addition, the following terms apply specifically to discount serial cards:

• The serial cards IHASTUS, HURMIO, PARATIISI, and EUFORIA are available at a discounted price for students, job seekers and people aged 70 and over.
• Discounted serial cards can be shared among multiple people, provided that everyone using the tickets belongs to the same discount group (e.g. a group of students). (Exception: discounted serial cards paid with cultural benefits are personal and may not be shared.)
• Misuse of a discount serial card will result in the cancellation of all remaining tickets on the card.
• Proof of eligibility for the discount will be checked when entering the screening.

Accepted proofs of eligibility:

• Students: a valid digital or physical student card, or a printed certificate of student status
• 70+: Photo identification (driver’s license, passport or photo ID card)
• Job Seeker: The Job search situation view from the Job Market Finland (Työmarkkinatori) website.

Culture benefits

A list of the culture benefit payment methods we accept can be found in the Payment methods section.

• Tickets and serial cards purchased with a culture benefit are personal and can only be used by the person who purchased the products. 
• Misuse of a ticket or a serial card purchased with a culture benefit will result in the ticket or serial card being cancelled. In the event of misuse, the cultural benefit will not be refunded and the misuse will be reported to the culture benefit provider, who may, in accordance to the providers rules, withdraw the benefit in its entirety.
• In the event of cancellation of screening, serial cards or tickets purchased with the culture benefit will not be refunded in cash. 
• The culture benefits cannot be used to purchase festival merchandise or to make a donation to The Finnish Association for Nature Conservation. 

Marketing

We will send targeted marketing messages to ticket buyers. You can opt out of this marketing at any time. Every marketing message we send you will include instructions on how to easily opt-out. You can read more about this in ourPrivacy and Data Protection Policy.

I bought a ticket/serial card in the online store, but I haven’t received it in my email. What should I do?
First, please check whether your ticket or serial card has ended up in your email’s spam folder. The ticket or serial card should arrive no later than 15 minutes after purchase.
If the ticket has not arrived, please contact us by email: liput@hiff.fi. Include your name, email address, and the order number (2 letters and 8 numbers) found on the receipt in your message.

I was charged twice for the same transaction. How can I get a refund for the overcharged amount?
Please contact us by email: liput@hiff.fi. Include your name and proof of the double charge (receipt or screenshot from your online bank).

Which serial card should I buy?
The Love & Anarchy festivals serial cards are designed to suit the different needs of festival visitors.

• IHASTUS (3 tickets): maybe a third film?
• HURMIO (6 tickets): a good option for a group of friends, for example
• PARATIISI (12 tickets): one film for each day of the festival 
• EUFORIA (20 tickets): two films for each day of the festival – a great option for active festival-goers!

You can purchase multiple serial cards and combine them as you wish.

Can I share the screening tickets included in my serial card with others?

• Regular and early bird price serial cards can be shared with friends or family members, for example.
• Tickets redeemed with a discount group serial card can be shared among people belonging to the discount group specified on the ticket.
• Serial cards purchased with cultural benefits are personal, and tickets redeemed with them can only be used by the holder of the cultural benefit.

It is not possible to pay for a serial card in installments.

I have a serial card, but I couldn’t use it to redeem a ticket for the screening I wanted to see. Why?
If there are seats available for the screening, but you still can’t redeem a ticket, please contact us by email at liput@hiff.fi.
Include your serial card code, the name and the screening time of the film you wish to redeem a ticket to.

If the screening you have chosen is sold out, you will not be able to redeem tickets for it, even with a serial card. Most of the festival films are shown several times during the festival. You can check whether there are still tickets available for another screening of the film.

How is it possible that the screening I want to see is sold out?
Some of the festival’s screenings are very popular and tickets sell out soon after they go on sale. Unfortunately, we cannot guarantee tickets for all films for everyone. However, you can check if there are any other screenings of the film with available seats.
Additional screenings of certain films will also be added to the “To be announced” screening slots on the second weekend of the festival. Information about additional screenings will be announced on our communication channels. 

I need an assistant to accompany me to the screening. How do I proceed?
A free of charge assistant ticket can be redeemed by emailing us at liput@hiff.fi or at ticket sales point before the screening.
Unfortunately, it is not possible to get an assistant ticket for sold-out screenings. 

The screening is sold-out, but there are still wheelchair seats available. Can I buy one?
Wheelchair spaces do not have seats. For this reason the wheelchair tickets can’t be sold to people who do not use a wheelchair, even if the ticket is the last one available.

Can tickets to sold-out screenings become available?
Tickets for sold-out screenings may become available 45 minutes before the screening. If tickets become available, they will be sold at the R&A online store and ticket outlets.

I bought a ticket, but I can’t go to the screening. Can I get a refund or exchange the ticket for another screening?
Paid and redeemed tickets non-refundable. 

You can exchange a ticket for a 2€ fee. If you would like to exchange your ticket email us at: liput@hiff.fi.

Please check our FAQ section before contacting us.

To ensure a smooth customer service experience, please contact us primarily by email. Include in your message the name of the ticket purchaser, the subject of your enquiry and preferably also the order number. 

By email: liput@hiff.fi
By phone*: +358 41 472 9318

*Before the festival 31.8.–17.9.2026, weekdays 10–16.
*During the festival 17.–27.9.2026, weekdays 12–21, weekends 11-21.