HIFF – LOVE & ANARCHY 

Ticket sales customer service:

Email: liput@hiff.fi     

SCREENING TICKETS

Screening tickets outside the festival are specific to each screening. You can see the screening tickets currently on sale on the programme page.

TICKET SALES LOCATIONS

Online store:

Screening tickets are available on the film pages. Tickets for the screening on December 4 are also available on site from 5 p.m. onwards.

PAYMENT METHODS

• Online store
• ePassi
• Online banking credentials (Nordea, Osuuspankki, Danske Bank, Aktia, Säästöpankki, POP Pankki, S-pankki, Handelsbanken, and Ålandsbanken)
• Visa and Mastercard cards
• Smartum*

General terms

Please check your ticket order before payment. The screening tickets and serial cards are non-refundable and non-exchangeable as are also the donations made to John Nurminen Foundation.

The festival follows safer space guidelines. Read more: Safer Space

Helsinki International Film Festival – Love & Anarchy reserves the right to make changes to the programme. Any updates will be announced on the festival website at hiff.fi/en/

Screening tickets

• Paid and redeemed screening tickets are non-refundable and non-exchangeable.
• If a screening gets cancelled, screening tickets on serial cards and individual screening tickets will primarily be refunded with a corresponding ticket product.

Serial cards

• Christmas serial cards are only valid at the 2026 Love & Anarchy festival.
• Purchased serial cards are non-refundable and non-exchangeable.
• Serial cards cannot be used to redeem tickets for screenings with free admittance, special priced or sold-out screenings. (You can redeem a ticket to a gala screening with your serial card by paying an extra 3€).
• Any remaining balance on the serial card will not be refunded and cannot be transferred to other events of HIFF – Rakkautta & Anarkiaa ry.
• The serial card can be used by more than one person (Exception: serial cards paid with cultural benefits are personal and may not be shared.)
• The serial card does not directly entitle the holder admission to films; tickets for the desired screening must be redeemed before the start of the screening in the online store or ticket sales points.
• It is not necessary to redeem all tickets on the serial card at once.

Culture benefits

• Screening tickets and serial cards purchased with a culture benefit are personal and can only be used by the person who purchased the products. 
• Misuse of a ticket or a serial card purchased with a culture benefit will result in the ticket or serial card being cancelled. In the event of misuse, the cultural benefit will not be refunded and the misuse will be reported to the culture benefit provider, who may, in accordance to the providers rules, withdraw the benefit in its entirety.
• In the event of cancellation of a screening, serial cards or tickets purchased with the culture benefit will not be refunded in cash. 
• The culture benefits cannot be used to purchase festival merchandise or to make a donation to the John Nurminen Foundation.

Marketing

We will send targeted marketing messages to ticket buyers. You can opt out of this marketing at any time. Every marketing message we send you will include instructions on how to easily opt-out. You can read more about this in our Privacy and Data Protection Policy.

Bio Rex Lasipalatsi, Mannerheimintie 22-24, 00100 Helsinki

Wheelchair seats are available for purchase online or at the festival box offices to all accessible theatres. Free tickets for personal assistants can be redeemed at our online shop or by visiting the box offices. Please note that if a screening is sold out, seats for personal assistants are not guaranteed.

Content warnings

We use content warnings in our films. They are intended to give the viewer advance warning of potentially disturbing content or imagery. We also mention any strobe lights in the content warnings.

Accessibility to venues

Venue-specific information is collected with help of Riesa and can be found here. (The link opens in a new tab.)

Contact person in accessibility to venues

Contact person for more information on the accessibility: Claire Delhom, claire@hiff.fi, phone 045 641 5005.

With the following principles, we commit to making our spaces and events safer for everyone. Safe space means that everyone has the freedom to fully be themselves and participate in all activities without fear of scorn or discrimination. We understand that it isn’t possible to create a space that is completely safe for everyone, but it is vital for us to strive for that goal in all our actions.

• Everyone is treated equally and with respect. We intervene in any cases of discrimination, harassment or other unsuitable behavior. We do not accept racism, ableism or verbal or physical discrimination based on gender or sexual orientation. When needed, the person behaving in an unsuitable manner will be removed from the space.
• We do not presume consent, but ask for it.
• Everyone has a right to self-determination. We do not generalize or make presumptions about anyone’s background, experiences, gender or sexuality.
• We understand that we come from different backgrounds, experiences, circumstances and that we can disagree on things. Still, we strive for respectful interactions.
• We acknowledge that all our spaces are not accessible for everyone. We develop the accessibility of our events.
• Our spaces and events are photographed. We inform the audience about this. If you do not want to be photographed, please let our staff know. If you take pictures in our events, please make sure that you have permission from the people who you are photographing.
• We are not perfect, and sometimes we fail. We encourage everyone to take responsibility for their words, actions and failures. Sometimes, an apology is necessary. 
• We promise to support you. In all our events, we have a dedicated person to whom you can report any harassment, discrimination or other unsuitable behavior. You can also give feedback about our events after the fact and anonymously through this form.
• You can give us feedback and suggestions for changes to these principles for safer space through an anonymous form here.

Regarding questions about the Love & Anarchy Presents screenings, (press tickets, screener links, stills, interviews) journalists can contact the festival’s communications manager Inari Ylinen (inari@hiff.fi).